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Common questions about myDISCprofile
Do you provide a profiling solution for business?
How can I download a copy of my free report?
I completed an invited questionnaire. Where's my report?
Do you offer any other payment options?
I completed a free questionnaire, but didn't receive an e-mail notification
I upgraded to a full report, but I didn't receive an e-mail notification or receipt.
Can you send me an invoice for my report upgrade?
What is a balanced profile, and what can I do about it?
Do you provide a profiling solution for business?

Our myDISCprofile Manager service is designed for exactly this purpose. It will handle candidate profiling across the Web, and provides advanced reports, including group profiling.

Find out more, or set up a free business account, by using the link below.

How can I download a copy of my free report?

Sorry, but free profiles don’t provide a ‘download’ option. If you upgrade toi a full report, an option to create and download a PDF of the report is included, but that option isn’t available for free reports.

I completed an invited questionnaire. Where's my report?

When a myDISCprofile Manager user sends out an invitation, they are able to choose whether or not you will be able to view your report. If you completed a questionnaire from an invitation but did not receive a report, then it is likely that the person who sent you the original invitation simply did not activate this option.

If you expected to see a report, it may be helpful to contact the person who organised your questionnaire and request of a copy of your report from them.

Do you offer any other payment options?

All our payment options are displayed on the website. These include credit cards, ApplePay, GooglePay, AliPay and other options, depending on your device setup and location.

I completed a free questionnaire, but didn't receive an e-mail notification

Provided you entered the correct e-mail address, please check your 'spam' folder. If you’re still unable to locate your email, try the questionnaire again; its free.

I upgraded to a full report, but I didn't receive an e-mail notification or receipt.

When you upgrade from a free to a full report, we will always send you an e-mail containing a copy of your report and a receipt for your purchase. If you did not receive this, the first thing to check is that your e-mail system has not mistaken the message for 'spam' and stored it in the wrong folder.

If that doesn't help, then there may have been a problem sending the message (for instance, we may not have your correct address). In that case, please use the contact link to send us your details, and we'll organise a copy for you.

Can you send me an invoice for my report upgrade?

For free report upgrades, we're only able to provide a standard receipt. Only the myDISCprofile Manager account service provides a full invoices option for your purchases.

What is a balanced profile, and what can I do about it?

Some combinations of answers to the personality questionnaire produce a 'balanced' result, a profile with no factors that stand out strongly enough to be recognised. In situations like this, we can't analyse the results sufficiently to provide a useful interpretation.

That's no problem; you can try the free questionnaire as many times as you like. To avoid a balanced profile on further tests, try to focus more strongly on the ways you behave in a particular set of circumstances.